Thanks Microsoft. I have a console that's barely over a year old and I already have an open tray error. I bought a new console because my old one died after I sent it back to you TWICE. It also had an open tray error. Thanks a lot Microsoft for MAKING SUCH A SHITTY CONSOLE. I have seen retarded monkeys make better console. Honestly, just what kind of shitty racket are you douchebags running? Are you guys so fucking stupid that you can't even make a DVD drive that WORKS? Are you seriously THAT DUMB? Not only that, you want me to pay $99 to get it fixed because you retards are too damn stupid to make it right the first time? Fuck you.