So I went to cancel my DirectTV account today and discovered how difficult it was to do that. First the guy tried to get me on some other plan that was supposedly cheaper. Finally he said that there was a $220 cancellation fee because I apparently had a 24-month contract. I went on DirecTV’s website and supposedly, they do that to offset the costs of their equipment. WTF? What the hell are they subsidizing over the terms of the contract? With a cellphone contract, they provider subsidizes the cost of the phone. At the end of the contract, you pretty much own the phone. What the hell do I own here? So I asked him what the lowest plan was. It was a family plan for $24.99 but since I have a DVR with HD, I would have to pay more and so the total monthly cost was about $31. I told him I wanted to cancel the HD and he then said that I couldn’t because then I wouldn’t have any equipment. Not only that, I can’t swap out equipment. He could explain anything, and just kept mumbling “It’s in the contract… It’s in the contract”.
Finally I asked him how many months I had left on the contract. He said 11 months. As it turned out it was cheaper to pay the cancellation fee than giving those douchebags about $30, every month for the next year. So I went ahead and cancelled. I’m pretty sure I won’t ever be going with them again.